But most med spa owners eventually realize:
The real pressure isn’t just getting new patients. It’s what happens after the consult.

A lead comes in from Instagram.
Someone replies. Maybe.
The consult gets booked.
You assume they’ll rebook if they loved it.
Two weeks later you’re thinking, “Why didn’t she schedule her next treatment?”
You check the system. No follow-up. No reminder. No task.
Front desk thought the provider handled it. Provider thought front desk handled it.
Now you’re stepping in.
Again.
You didn’t open a med spa to monitor DMs at 9:30 pm. Or to personally check if Botox clients rebooked on time. But when something slips, it’s your name on the door.
You start thinking:
“If I don’t double-check it, it won’t get done.”
That’s not a staffing problem. It’s a structure problem.
You didn’t open a med spa to monitor DMs at 9:30 pm. Or to personally check if Botox clients rebooked on time.
You start thinking: “If I don’t double-check it, it won’t get done.”
That’s not a staffing problem. It’s a structure problem.
At 10 appointments a day, you can remember things.
At 30 appointments a day, you can’t.
More injectors. More estheticians. More memberships. More packages.
But the process stays manual.
Rebooking depends on someone remembering to ask.
Follow-up depends on someone remembering to text.
Review requests depend on someone remembering to send them.
As volume increases, the cracks widen.
You hire more people.
But the owner still becomes the backstop.
That’s when growth starts feeling harder instead of easier.
When work depends on memory, it slips.
When responsibility isn’t attached to movement, growth gets heavier.
When visibility is scattered, decisions slow down.
You don’t need another "marketing app."
You need work to move without depending on you.
Kyrios connects your booking, communication, follow-up, and internal tasks into one operating system.
Here’s what that looks like in real life:
Example 1: New Lead from Instagram or Website
Lead enters → contact is created → tagged automatically → assigned to the right staff member → follow-up text is triggered → task created if no response → pipeline updates when consult is booked.
No guessing. No “who handled this?”
Example 2: Consultation Completed
Appointment marked complete → automatic follow-up message goes out → rebooking reminder scheduled → task assigned if client doesn’t schedule → pipeline stage updated.
No silent drop-offs or no shows.
Example 3: Treatment Package Sold
Package logged → session count tracked → reminders triggered when sessions remain → internal alert if client hasn’t booked next visit.
No revenue opportunities missed.
Example 4: Appointment Completed
System waits 24 hours → sends review request → logs response → alerts team if negative feedback appears.
No more hoping clients remember to leave a review.
Not because someone remembered. Because the system did.
You stop checking DMs at night.
You stop asking, “Did anyone follow up?”
You see where every client is in their journey.
Your team knows the next step without asking you.
Rebooking becomes part of the process, not a suggestion.
Membership renewals don’t rely on sticky notes.
You’re still the owner.
You’re just not the reminder system anymore.
If they can do it, so can you — and we’ll make sure you don’t have to figure it out alone.
You get:
Full platform access
Unlimited users
Automation and workflows
Unified inbox
Pipeline tracking
Strategic advisory support
It's the foundation.
For Grow members, Kyrios offers a Med Spa Industry Acceleration Pack.
It includes:
Pre-built consultation follow-up flows
Rebooking automation sequences
Membership tracking workflows
Review request systems tailored to aesthetic services
Lead routing designed for multi-provider clinics
These packs are available inside the Kyrios Marketplace for active Grow and Mastery members.
If you want structure first and acceleration second, start with Grow.
Most med spa systems focus on booking and payments.
They track appointments. They don’t run your operations.
Lead capture
Follow-up
Rebooking
Team tasks
Internal notifications
Review automation
Reporting
And More...
Everything updates everything.
When a client replies, the record updates.
When a task is completed, the next step triggers.
When something stalls, the system surfaces it.
It’s not just about managing appointments.
It’s about making sure nothing depends on you remembering.
If nothing changes:
Manual follow-up continues.
Rebooking stays inconsistent.
Revenue slips quietly.
Growth adds pressure.
You remain the fallback.
Or you install the structure to let the system carry the heavy load.
